EGA Master obtained a 99.51% Fill Rate in August. The Fill Rate (also called Demand Satisfaction Rate) is the percentage of customer orders satisfied from stock at hand. It is a measure of an inventory's ability to meet demand. In other words, only 0.49% of demand ended-up as back-order.
The average fill rate in the tool sector is only 80-85%. A high fill rate is critical to maximize sale potential, keep a good reputation level and close the doors to the competition.